Privacy Policy | Powrful Media

Overview

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit powrful.com or engage us for marketing services. By using the site, you agree to the terms of this Privacy Policy.

Information We Collect

Name, email address, phone number, and company name submitted via contact or inquiry forms.
Messages and contact details you choose to share with Dillon the Duck, our automated chat assistant.
Business information you share when engaging our services.
Communications you send to us by email or phone.
IP address, browser type, operating system, referring URLs, pages visited, time spent on the site, click behavior, cookie identifiers, and similar tracking technologies.

How We Use Information

Respond to inquiries and provide requested services.
Manage client accounts and deliver contracted digital marketing services.
Publish social media content on behalf of clients who have authorized such access.
Improve the functionality and content of our site.
Send relevant communications, including service updates and marketing, with consent where required.
Comply with applicable laws and legal obligations.

Cookies

Our site may use cookies to recognize returning visitors and analyze site usage. You may disable cookies through your browser settings, though doing so may limit certain site functionality.

Dillon Chat and Forms

Dillon the Duck and our contact forms are provided through LeadConnector/GoHighLevel. Messages and form submissions are transmitted to Powrful's connected account there so our team can respond to you. Please do not share sensitive personal, financial, or account information in chat.

Sharing and Retention

We do not sell, rent, or trade personal information. We may share information with service providers, platform partners, legal authorities when required, or in connection with a business transfer. We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, or comply with legal obligations.

Security and Third Parties

We implement reasonable safeguards to protect your information. No system is completely secure. Our site may contain links to third-party websites, and we are not responsible for the privacy practices of those sites.

Your Rights

Depending on your location, you may have rights to access, correct, or request deletion of personal information we hold about you. To exercise rights, contact us at info@powrful.com.